Privacy Policy

PRIVACY POLICY: DESIGN EINSTIEN LTD

Last Updated: April 2026

1. Introduction

DESIGN EINSTIEN LTD (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data when you use our development and marketing services.

Data Controller:

DESIGN EINSTIEN LTD (Company No: 13699447) 107 Pear Tree Crescent, Derby, England, DE23 8RQ

2. Data We Collect

We collect information necessary to provide our services, including:

Identity & Contact Data: Name, business name, email address, and phone number.

Financial Data: Payment details for monthly website subscriptions (processed via secure third-party providers).

Technical Data: IP addresses, browser types, and usage data collected via our website (managed by the Complianz plugin).

Project Data: Content, images, and credentials provided for app/software development and SEO management.

3. How We Use Your Data (Lawful Basis)

We only process data where we have a legal reason to do so:

Contractual Necessity: To build your apps, host your websites, and manage your marketing campaigns.

Legitimate Interests: To improve our services and ensure the security of the software we develop.

Legal Obligation: For tax and accounting purposes (retaining invoice data).

Consent: For any marketing communications we send to you.

4. Third-Party Sharing & International Transfers

We do not sell your data. We share data only with essential service providers:

Hosting: We use International servers for web hosting. Your data may be transferred outside the UK/EEA.

Safeguards: These transfers are protected by Standard Contractual Clauses (SCCs) to ensure your data receives a level of protection equivalent to UK/EU law.

Tools: We may use third-party tools for SEO analysis and project management.

5. Data Retention

We keep your personal data only as long as necessary:

Service Data: Retained for the duration of your monthly subscription or project.

Financial Records: Retained for 7 years to comply with UK tax laws.

Marketing Data: Retained until you withdraw consent.

6. Your Rights

Under UK and EU law, you have the right to access, correct, or delete your data, and to object to or restrict its processing.

The Right to Complain (DUA Act 2025)

If you have a concern about how we handle your data, you have the right to lodge a formal complaint.

How: Email complain@deseinstien.com.

Our Process: We will acknowledge your complaint within 30 days and provide a resolution or detailed update without undue delay.

If you remain unsatisfied, you have the right to contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.

7. Cookies and Tracking

Our website uses cookies to enhance user experience and analyze traffic. You can manage your preferences at any time via the Complianz cookie banner located on our homepage.